With the increase in communication through the use of technology, the job search process has become less formal in the past few years. This has occurred for two main reasons. Employers receive and review as many as 100 applications a day. Secondly, professionals are constantly in search of employment opportunities where skills are demanded at competitively high salary ranges. These 2 factors alone have resulted in multiple job changes nationwide with considerable movement among employees young and old. While use of the Cover Letter is still considered the ultimate courtesy in the application process, use of FAX and email has become increasingly popular. The following protocol should be followed if choosing one of these forms of technological communication:
FAX Etiquette
Complete a FAX cover sheet being careful to include all requested contact information.
Be sure to address the FAX cover sheet to the individual who has requested your resume.
Enclose a copy of a formal cover letter or word-processed statement of your reason for application
Include references with your resume only if requested.
Make sure your FAX communication is followed by a FAX confirmation of receipt.
Include the FAX confirmation with your record of application to this particular company.
Follow your FAX transmission with a call to the company to determine receipt and to inquire when you may expect an interview. This may be done the following day.
E-mail Etiquette
Check with the employer to determine their preferred method for emailing information.
Make sure email information is included on your resume.
Follow the same business etiquette in emailing credentials that would be used in mailing a resume.
Type your email message in business writing style using correct grammar and punctuation.
Include all closing information on your email message including name, address, telephone, and return email information.
After email has been initiated, follow employer instructions regarding future contact for a subsequent interview.